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    Transforming Customer Experience, with Newbury Building Society

    Transforming Customer Experience, with Newbury Building Society

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    Hear how Newbury Building Society decreased its appointment no-show rates to just 12%, and how customer self-service rates rose from 0% to 81% in just a few weeks. You will learn how to increase customer engagement and improve customer experience by providing seamless interaction with customers. Hear how to improve brand loyalty, drive efficiencies, and improve ROI.


     

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    Create a custom online booking page, benefit from automated SMS, Email & Voice reminders, and reduce appointment no-shows by up to 90%.

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