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Keeping care home residents safe and happy
Barchester has to close their care homes during the pandemic to keep their elderly residents safe. Working with 10to8, they were able to implement a safe visiting system and reunite families for the festive season.
Keeping families connected & safe while holding COVID-19 at bay
Due to the COVID-19 pandemic, Barchester had to close their homes for visits for months to keep their elderly residents safe and avoid outbreaks. At the same time, they wanted to reunite families as soon as it was possible to do so safely. That’s when Barchester found 10to8, a visit scheduling solution used within large care homes and assisted living facilities.
The first care homes to safely reunite families in the UK
Barchester went live with 10to8 in 250 locations just in time for Christmas 2020. They were one of the first care home providers in the country to coordinate safe family visits. The success of these visits over the Christmas period was followed by offering open-air visits for Easter and eventually safe, scheduled, visits have become part of the new normal.
“When we were finally able to safely open up visiting, some people hadn’t seen their loved ones face-to-face for 3-4 months. It was a very emotional time for all of us. 10to8 empowered us to make visits as fair as possible and give all of our families equal access to visiting time.”
- Tom Holloway, Digital Marketing Manager, Barchester
Scheduling appointments worldwide
Barchester is just one of the thousands of healthcare organizations that keep their residents safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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