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Chelsea and Westminster were struggling with overcrowded clinics whilst wanting to make the change to a hybrid scheduling model. With 10to8's help, they solved both problems.
Towards the end of 2020, Chelsea and Westminster were struggling to manage patient appointments. During the peak of COVID-19, they had to keep their small patient waiting areas from overcrowding. Staff burnout and patient frustration were high.
On top of this, the phlebotomy clinic was undergoing some changes. They were looking to scale their overall appointments across the clinic and were also looking to make a shift to a hybrid model of taking appointments. Chelsea and Westminster began looking for a secure medical scheduling solution to help with this transformation.
Chelsea and Westminster reached out to 10to8 in November 2020. After a 3-month trial process, they onboarded their 10 staff onto 10to8 and rolled it out across their 3 clinics. They made great progress adopting the hybrid model and seamlessly integrated online bookings alongside their existing methods of taking appointments. Within 6 months, Chelsea and Westminster saw an incredible uptake in bookings.
Chelsea and Westminster is just one of the thousands of healthcare organizations that keep patients safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments.
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
Learn moreYale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
Learn moreBased in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
Learn moreIn 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
Learn moreBook a call with our team to talk about your organization’s needs and how Sign In Scheduling will drive ROI. We have helped over 200,000 businesses worldwide — now it’s your turn.