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    77% no-show drop and 588% increase in appointments

    77% no-show drop and 588% increase in appointments

    A Fortune 500 Wealth Management Bank was struggling with heavy admin work, high no-shows, and using Outlook to schedule all their appointments and couldn’t reach their target market. With the help of 10to8’s online scheduling system, they solved all these problems and more.

    Implementing a streamlined online appointment booking system

    Back in 2018, the bank was using Outlook to schedule all their appointments across their branches. This was an admin-heavy manual process and persistent appointment no-shows for student loan prospects and customer service had an impact on revenue. They started looking for a secure, enterprise-scale solution to help.


    77% drop in no-shows and 588% appointment uplift

    After a successful Proof of Concept, the bank has been so pleased with the results that they’ve implemented 10to8 across their entire organization and entered into a 5-year growth commitment. They have expanded their use of 10to8 across six other areas of the business and seen an almost 7X increase in appointment volume.


    Scheduling appointments worldwide

    This Fortune 500 Wealth Management Bank is just one of the thousands of financial organizations that keep their customers and staff happy with 10to8’s appointment scheduling software. For instance, Money Plus switched from their previous frustrating booking system to 10to8, and consequently saved 5-9 hours of admin every day.

    Chat to us and write your own success story

    Book a call with our team to talk about your organization’s needs and how Sign In Scheduling will drive ROI. We have helped over 200,000 businesses worldwide — now it’s your turn.