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Supporting the growth of Futures Group
Futures Group were working hard to tackle the increasing number of redundancies when COVID-19 hit. By adopting 10to8, they were able to reduce admin, boost efficiency, and help more people find work.
Tackling the surge in redundencies brough on by Covid-19
As a result of the COVID-19 pandemic, in 2021 there was a surge of job redundancies. The job centers were receiving increasing volumes of job seekers and managing their backlog was a challenge. Their goal was to reduce mounting appointment backlogs and reduce the heightened administrative burden whilst managing social distancing rules.
Helping over 15,000 customers find work
Future’s Group went through a three-month trial, training, and onboarding period before implementing 10to8 across their organization. They quickly set up all of their 110+ services on their online booking page, meaning their customers could easily book appointments online. Now, they have over 200 bookable staff members on their account and take bookings for over fifteen thousand customers.
Scheduling appointments worldwide
Futures Group is just one of the thousands of organizations that keep people safe and happy with 10to8. For instance, CIC Health facilitated more than 532,000 tests and over 350,000 vaccinations across the United States.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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