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    Digital and accessible bookings for phlebotomy

    Digital and accessible bookings for phlebotomy

    Lincolnshire was taking over 300 calls per day across their busy call centers. With the help of 10to8, they implemented an online booking system and dramatically improved the efficiency across their organisation.

    Taking the pressure off the phone lines

    Mid-pandemic, in May 2021, Lincolnshire NHS Trust was faced with an increasing number of bookings. They were currently taking bookings via phone, pen, and paper. Across their 3 locations, they were taking over 300 calls per day and close to 8,000 appointments per month. This was proving increasingly difficult and time-consuming. 

    From high call volume to virtual booking system

    They implemented 10to8 across their 3 phlebotomy clinics at the start of November 2021. They rolled out a secure patient booking system, automated communications, and service-based availability as well as plenty of other features. The pressure on the phone lines has dramatically dropped and they have taken over  50,000 bookings through 10to8.


    Scheduling patient appointments worldwide

    Lincolnshire NHS Trust is just one of the thousands of healthcare organizations that keep patients safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments. 

    Chat to us and write your own success story

    Book a call with our team to talk about your organization’s needs and how Sign In Scheduling will drive ROI. We have helped over 200,000 businesses worldwide — now it’s your turn.