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Scaling an out-of-hours phlebotomy clinic
Salford was managing all of their appointments via pen and paper - a challenging workload that resulted in a lot of additional admin. With the help of 10to8, they launched an online booking system that could manage their appointments and lessen their backlog.
Ditching pen and paper
During the summer of 2021, Salford Primary Care was experiencing an increase in demand for bookings. Managing end-to-end appointents via pen and paper is challenging and the increased admin and backlog was tough to manage.
A 650% increase in appointment volume
Salford began their 10to8 onboarding in September 2021, enabling them to quickly and easily set up their services and staff allocations across their 3 clinics. They implemented a range of features - from multiple locations to an online booking calendar, allowing patients to manage their own appointments end to end. Fast forward to May 2022, and they are taking around 1500 appointments per month, a 650% increase.
Scheduling patient appointments worldwide
Salford Primary Care is just one of the thousands of healthcare organizations that keep patients safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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