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    Scaling an out-of-hours phlebotomy clinic

    Scaling an out-of-hours phlebotomy clinic

    Salford was managing all of their appointments via pen and paper - a challenging workload that resulted in a lot of additional admin. With the help of 10to8, they launched an online booking system that could manage their appointments and lessen their backlog.

    Ditching pen and paper

    During the summer of 2021, Salford Primary Care was experiencing an increase in demand for bookings. Managing end-to-end appointents via pen and paper is challenging and the increased admin and backlog was tough to manage.

    A 650% increase in appointment volume

    Salford began their 10to8 onboarding in September 2021, enabling them to quickly and easily set up their services and staff allocations across their 3 clinics.  They implemented a range of features - from multiple locations to an online booking calendar, allowing patients to manage their own appointments end to end. Fast forward to May 2022, and they are taking around 1500 appointments per month, a 650% increase.

    Scheduling patient appointments worldwide

    Salford Primary Care is just one of the thousands of healthcare organizations that keep patients safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments. 

    Chat to us and write your own success story

    Book a call with our team to talk about your organization’s needs and how Sign In Scheduling will drive ROI. We have helped over 200,000 businesses worldwide — now it’s your turn.