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Tranforming their patient experience
Vesta Healthcare wanted an easier way to manage their appointments, which were all being taken over the phone with pen and paper. With the help of 10to8, they have been able to scale, improve efficiency, and reduce no-shows.
From pen and paper to powerful automation
Back in November 2020, Vesta was managing a large number of nurses and coordinating all their appointments over the phone, via pen and paper, and via Google Calendar. With a high administrative burden, they wanted to increase visibility, improve control over doctors and nurses calendars, and decrease patient no-show rates.
Reducing patient-to-hospital admissions with 10to8
10to8 was able to meet all of Vesta's requiremnts, allowing them to quickly and easily set up their 246 services onto their online booking system and customize patient confirmations and reminders. They used our Accessibility Suite to ensure that they appealed to all of their customers. Since launching, they have seen an uplift of 150% on their appointment count.
Scheduling patient appointments worldwide
Vesta Healthcare is just one of the thousands of healthcare organizations that keep patients safe and happy with 10to8’s appointment scheduling software. NHS England, for example, is utilizing the booking solution to coordinate blood tests, COVID tests, PPE fittings, and other appointments.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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