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174% appointment increase and over 23,000 appointments booked
The University of San Francisco was struggling with social distancing and poor engagement from students. With the help of 10to8, they almost 2X their appointment count while keeping students safe and happy.
Revolutionizing student engagement with online scheduling
Located in California’s Bay Area, the University of San Francisco (USF) offers undergraduate and graduate degree programs in various fields, including arts and sciences, and business. During 2020, the university was struggling with social distancing, resulting in low engagement. They wanted to minimize the queue waiting time for appointments, improve student customer service, and reduce no-shows.
Self-service student bookings and high engagement
They implemented a pilot use case of 10to8 with two of their departments. In just a few months after their initial launch, the University of San Francisco was already incredibly happy with their results. Fast forward three years, and they have expanded across 11 other departments and increased their appointment count by an incredible 174%.
Scheduling appointments worldwide
The University of San Francisco is just one of the thousands of education organizations that keep their students safe and happy with 10to8. For instance, The University of Alberta took just 5 days to roll out a successful vaccination program for their students.
More Case Studies
1.6 million COVID swabs and counting
Based in Cambridge, Mass, CIC Health co-ordinated public COVID tests as demand rocketed to unprecedented levels. With the help of 10to8, they delivered their vital services at scale with speed and efficiency.
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Equipment utilization at Yale University
Yale’s Biology Department needed a better way to manage their research MRI appointments as simply using Microsoft Excel was admin heavy and risked mistakes happening. As the department expanded, 10to8 solved what was a growing problem.
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Finding the right booking system
Based in the UK, MoneyPlus provides trained advisors to help clients manage their finances. Taking over 50,000 appointments each year, their staff were struggling with their existing online booking system. 10to8 came to the rescue.
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50,000+ appointments in 4 months
In 2021, the Broomfield Public Health Department was tasked with running the COVID-19 vaccination and testing program for 72,000 residents in Broomfield County. Using 10to8, they made their services easily accessible to all.
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